Spring Collection — Up to 40% OFF
Sara Collection
Sara Collection
Premium Fashion

FAQ

Frequently asked questions

Find quick answers about delivery, orders, returns, payment, sizes and customer support.

How does delivery work?

After confirming your order, our team prepares your items carefully and contacts you to confirm delivery details.

How can I place an order?

Choose your products, add them to cart, fill your information, then send the order by WhatsApp or email.

Can I return or exchange an item?

Yes, returns or exchanges can be requested depending on the product condition and store policy.

What payment methods are available?

The store supports simple order confirmation without online payment. Payment details are confirmed directly with the seller.

How do I choose the right size?

Check the size and color details on each product page. You can also contact us before ordering for help.

How can I contact support?

You can contact us through the contact page, WhatsApp, email, Facebook or Instagram.

Still need help?

Send us a message and we will help you choose, order or ask about any product.

Contact us